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Shop Performance Score | TikTok Shop

Introduction

Are you aware of your Shop Performance Score? On TikTok Shop, this score is an essential metric designed to evaluate and reward sellers for their performance across various categories, including product satisfaction, fulfillment, logistics, and customer service.

What is the Shop Performance Score?

The Shop Performance Score is a specialized rating system that helps distinguish high-performing sellers. By maintaining a score of 4.5 or higher, sellers can earn exclusive benefits, including the prestigious Star Shop badge. This badge signifies recognition for excellent performance in key areas that influence customer experience.

How to Check Your Shop Performance Score

To access your Shop Performance Score, follow these simple steps:

  1. Log into your Seller Center account.
  2. Click on "Account Health," then select “Shop Performance Score.”

Once you're in the Shop Performance Score dashboard, you will see your current score displayed prominently at the top. If you’ve achieved a score of 4.5 or higher, congratulations! You’ve earned the exclusive Star Shop badge. Keep up the great work and continue striving towards maintaining your status as a top seller.

Conclusion

Your Shop Performance Score is more than just a number; it's a reflection of your dedication to customer satisfaction and service excellence. Focus on enhancing your fulfillment and logistics to continue earning rewards and recognition on TikTok Shop.


Keywords

  • Shop Performance Score
  • TikTok Shop
  • Product Satisfaction
  • Fulfillment
  • Logistics
  • Customer Service
  • Star Shop Badge
  • Seller Center
  • Account Health

FAQ

What is the Shop Performance Score?
The Shop Performance Score is a rating system on TikTok Shop that reflects a seller's performance in product satisfaction, fulfillment, logistics, and customer service.

How can I check my Shop Performance Score?
You can check your score by logging into the Seller Center, clicking on "Account Health," and then selecting "Shop Performance Score."

What benefits come with a high Shop Performance Score?
Sellers with a score of 4.5 or higher can earn exclusive rewards, including the Star Shop badge, which recognizes high performance.

What is the Star Shop badge?
The Star Shop badge is an exclusive badge awarded to sellers who maintain a Shop Performance Score of 4.5 or higher, indicating excellence in performance.

How can I improve my Shop Performance Score?
To improve your score, focus on enhancing areas such as product satisfaction, fulfillment efficiency, logistics management, and customer service quality.