Lesson : Shipping | How to Use TikTok Shop Standard Shipping

Introduction

Shipping efficiently can be crucial for sellers on the TikTok Shop platform. This guide walks you through the steps to set up and manage your shipping using TikTok Shop's standard shipping option.

Step 1: Warehouse Pickup Address

First, ensure that the warehouse pickup address is set correctly. To do this, go to My Account > Sell > Profile > Warehouse Pickup Address. It is vital that this address is accurate because if you opt for the pickup service, this is where the courier will come to collect your items.

Step 2: Switching to TikTok Shop Standard Shipping

To set TikTok Shop standard shipping as your preferred method, navigate to Shipping > Shipping Options. Select the TikTok Shop standard shipping as your preferred shipping method. This choice will apply to all new orders, while your existing orders will remain unaffected.

Step 3: Managing Your Orders

To manage your orders, go to Orders > Manage Orders. Here you will see two important statuses:

Ship: Indicates that the order has been paid but is not yet fulfilled. You must arrange shipment within three days of payment.
Awaiting Shipment: Indicates that an order has been paid, and the seller can arrange for shipment.

You can find the specific orders you need by searching or using the available filters. If you select "Standard Shipping," you will see all the orders that need to be arranged via TikTok Shop standard shipping.

Step 4: Fulfilling Your Order

To fulfill an order, click on Arrange Shipment. You will have two options: Pickup and Drop Off.

For the Pickup Service: There is a collection fee of £0.24 which will be charged to you. Courier pickup times are available from 8 a.m. to 8 p.m., Monday to Saturday, and you can schedule your pickup 2 days in advance. Once confirmed, you will have successfully completed the pickup appointment.
For the Drop Off Service: You can check nearby drop-off points via the relevant link. Ensure the parcel shop or locker supports printing shipping labels; if not, you must print them yourself. Once you confirm Drop Off as the shipping option, a QR code for drop-off will be available in the awaiting collection view. Each QR code must be carefully combined with its corresponding order.

After completing the arrangement, you will find these orders listed under awaiting collection. Don’t forget to print the shipping labels, pack the items, and stick the labels on the outside of the parcels.

For Pickup Orders: The courier will collect the parcels based on the scheduled date.
For Drop Off Orders: You must take the QR code shipping label and parcels to the designated shop or locker as soon as possible, within 5 days of payment. Once completed, the items will be marked as collected, and the courier will scan each barcode to generate a tracking event. The order status will be automatically updated.

Step 5: Bulk Shipping

To expedite the shipping process, you can ship orders in batches. Go to Manage Orders > Batch Shipping, click on Standard Shipping, select the orders, and click on Bulk Arrange Collection. After completing the arrangements, you can also print the shipping labels in batches and follow the same process as you would for a single order.

Thank you for utilizing TikTok Shop standard shipping. Happy selling!

Keywords

TikTok Shop
Standard Shipping
Warehouse Pickup Address
Managing Orders
Fulfillment Process
Pickup Service
Drop-Off Service
Bulk Shipping

FAQ

1. How do I set my warehouse pickup address?
You can set your warehouse pickup address by going to My Account > Sell > Profile > Warehouse Pickup Address. Ensure it is correct for pickup services.

2. How do I switch to TikTok Shop standard shipping?
Go to Shipping > Shipping Options and select TikTok Shop standard shipping as your preferred method.

3. What do the order statuses mean?
"Ship" means the order has been paid but is unfulfilled, while "Awaiting Shipment" indicates that payment has been received and shipment can be arranged.

4. How can I fulfill an order?
You can fulfill an order by clicking "Arrange Shipment" and choosing either the pickup or drop-off service.

5. Is there a fee for the pickup service?
Yes, there is a collection fee of £0.24 for the pickup service.

6. How do I handle bulk shipping?
You can ship orders in batches by going to Manage Orders > Batch Shipping, where you can arrange collections for multiple orders at once.