Enhancing User Data Security at TikTok

TikTok is constantly striving to improve the user experience and safety controls on their platform. With over a billion users worldwide, they take pride in providing a platform for creative expression and entertainment while ensuring the safety of their community.

For years, TikTok has stored user data in their own data centers located in the US and Singapore. These data centers are equipped with physical and logical safety measures such as gated entry points, firewalls, and intrusion detection technologies. They also have a backup data storage location in Singapore to prevent data loss in extreme situations, serving as a safeguard for their US users.

In their ongoing commercial relationship with Oracle, TikTok has been working together to enhance the security of their app, systems, and US user data. They have recently achieved a significant milestone by changing the default storage location of US user data to Oracle Cloud Infrastructure. Currently, all US user traffic is being routed to Oracle's servers. While they still utilize their US and Singapore data centers for backup purposes, their goal is to eventually delete US users' private data from their own data centers and fully transition to Oracle's cloud servers located in the US.

TikTok is collaborating closely with Oracle to develop data management protocols that will be audited and managed by Oracle, providing users with even greater peace of mind. They have established a new department with US-based leadership solely dedicated to managing US user data for TikTok. These changes not only enhance employee protections but also minimize data transfer outside of the US, aligning with their commitment to prioritize system and data security. Their focus remains on creating an interconnected experience for their global community while fostering a security-first culture.

While TikTok has taken critical steps to ensure the security of US user data, they acknowledge that there is more they can do. As one of the most scrutinized platforms in terms of security, they are determined to eliminate any doubts about the safety of their users' data. Earning and maintaining the trust of their community is their top priority, and they will continue to work diligently to protect their platform and provide a safe, welcoming, and enjoyable experience for all users.