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Can't Follow People On TikTok Fix it

Introduction

If you're having trouble following someone on TikTok, you're not alone. This is a common issue that can often be resolved with a few troubleshooting steps. In this article, we'll guide you through the process of addressing the problem so you can get back to enjoying the app.

Step-by-Step Guide

1. Log into Your Account

Start by opening the TikTok app on your device. Enter your login credentials, which includes your email address and password, to access your account.

2. Access Your Profile

Once you are logged in, navigate to your profile by tapping on the "Profile" icon located at the bottom right corner of the screen.

3. Open Settings

In your profile, you will see three horizontal lines (the menu icon) at the top right corner. Tap on this icon to access the settings menu.

4. Find the Privacy Option

Inside the Settings and Privacy section, scroll down until you see the option for "Clear Cache" or "Clear Storage". This may help fix any minor issues you are facing.

5. Clear Cache

Tap on "Clear Cache". A confirmation dialog may appear, prompting you to confirm this action. Click "Clear" once more to proceed. Clearing the cache can often resolve many app-related issues.

6. Report the Problem

If clearing the cache doesn't solve the issue, scroll down in the Settings and Privacy menu and look for "Report a Problem". Click on it and then select the option to report a specific issue.

7. Contact Customer Service

In the reporting section, you'll have the opportunity to explain the problem you're encountering. Here, you can enter: "I can't follow people on TikTok" and submit it. TikTok customer service will guide you through further steps.

8. Update the App

Finally, ensure your TikTok app is up to date. If it’s not, go to your device’s app store and check for updates. Keeping the app updated is crucial for optimal performance.

By following these steps, you should be able to resolve the issue preventing you from following others on TikTok.

Thank you for reading and we hope this guide helps you get back to enjoying TikTok!

Keywords

  • TikTok
  • Follow
  • Profile
  • Settings
  • Clear Cache
  • Report Problem
  • Customer Service
  • Update App

FAQ

Q1: Why can't I follow people on TikTok?
A1: There could be several reasons, including account restrictions, bugs, or app cache issues.

Q2: How do I clear the cache on TikTok?
A2: Go to your profile > Settings > Privacy > Clear Cache. Confirm by tapping "Clear".

Q3: What should I do if clearing the cache didn’t work?
A3: If clearing the cache doesn’t resolve the issue, report the problem to TikTok's customer service.

Q4: Is it important to keep the TikTok app updated?
A4: Yes, updating the app is important for fixing bugs and ensuring you have the latest features.

Q5: How do I contact TikTok customer service?
A5: You can report a problem through the app to contact customer service.

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