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How to do your business on TikTok ShopHow to sell well on TikTok Shop?You need to know these things. Part2
At TikTok Shop, our priority is to create a positive shopping environment for our customers. To ensure that sellers content is not rejected, they must not publish any misleading information or use inappropriate language or currency that may cause confusion for the buyers. Prohibited and unsupported products should not be published, and sellers must not use brand logos, images, or music without proper authorization from the copyright owners.
Buyers are more likely to provide good seller ratings if they receive good quality products that are properly packed and delivered on time. Therefore, sellers must choose the right size and type of package for the order, align with the applicable laws and regulations, and prepare the products for shipment within the prescribed fulfillment timeline.
Sellers must always protect customer information and comply with TikTok Shop privacy policy. They should only send products that were registered in the order and should not get involved in any fraudulent shipment activity.
In case of any policy violations, TikTok Shop will assign non-compliance points to each policy driver according to their severity and impact. If the total score reaches a threshold, corrective actions such as suspension of listing privileges, withdrawal of seller benefits, or even permanent suspension of TikTok Shop marketplace access may be imposed.
To help sellers with their selling journey, the TikTok Shop official have set up the Seller University that has all the policy-related articles that sellers must be familiar with. They can also check their notifications and receive reminders and policy-related messages in the Seller Center. Additionally, sellers may check their compliance risk levels through the Shop Health page, where any violation record is displayed in detail.
If any seller thinks there have been any violations that are not appropriate, they can file an appeal or raise a ticket to get in touch with TikTok Shop account managers. They will be more than happy to assist. To learn more about selling on TikTok Shop, please visit TikTok Shop Seller University.