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Weight Discrepancy Management with TRUXCARGO [Updated] | How to Raise It | TRUXCARGO

Introduction

Introduction
Trucks Cargo is your one-stop solution for all your delivery needs, and we understand that weight discrepancies can sometimes occur during transit. This article will guide you through the process of managing weight disputes efficiently, ensuring a smoother resolution process.

How to Raise a Weight Dispute

Raising a weight dispute with TRUXCARGO is easy and straightforward. Follow these steps to initiate your dispute:

  1. Log in to Your Account
    Start by logging into your TRUXCARGO account.

  2. Navigate to the Weight Recon Selection Section
    Once logged in, go to the Weight Recon Selection section. Here, you can filter your data using various criteria such as:

    • LR Number
    • Status
    • Custom Date Range

  3. Create a Dispute
    Click on the “Create Dispute” button to initiate the dispute process.

  4. Submit Relevant Images
    Ensure that you upload any relevant images that act as proof of the weight discrepancy. These images will help make the resolution process smoother.

  5. Track Your Dispute
    After creating a dispute, you can monitor its status under the "Dispute Raise" section. When the dispute is resolved, it will be displayed under the "Dispute Settle" section.

  6. Automatic Acceptance
    Please note that weight disputes are automatically accepted after a specific duration of say days (please verify the exact duration as per company policy).

  7. Review Additional Information
    You can also review the SO (Sales Order) for weight reckoning to gather further details about your dispute.

For more information regarding weight discrepancies and other queries, feel free to visit truckscargo.com. You can also follow us on social media for the latest updates and promotions.

Conclusion
Start your journey with Trucks Cargo today and take control of your delivery needs, including efficient weight dispute management.

Keyword

  • Weight Discrepancy
  • TRUXCARGO
  • Weight Dispute
  • Create Dispute
  • Dispute Status
  • Automatic Acceptance
  • Weight Recon Selection

FAQ

What is a weight dispute?
A weight dispute is a formal complaint regarding a discrepancy in the weight of delivered goods compared to what was expected or agreed upon.

How can I initiate a weight dispute with TRUXCARGO?
You can initiate a weight dispute by logging into your account, navigating to the Weight Recon Selection section, and following the steps to create a dispute.

What documents do I need to provide for a weight dispute?
You should provide relevant images that serve as proof of the weight discrepancy along with any related documentation.

How can I track the status of my weight dispute?
You can track your dispute status under the "Dispute Raise" section of your account.

Are weight disputes automatically accepted?
Yes, weight disputes are automatically accepted after a specified period of time, as per company policy.

Where can I find more information about TRUXCARGO's services?
For more information, visit truckscargo.com or follow us on our social media channels.

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