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Supply Chain Management job in Canada | Logistics | Work Life | Dispatcher

Introduction

Overview

Welcome back to my channel! In this video, we'll be delving into the life of a logistics professional, focusing on dispatching and analyzing. I previously shared a short trick about logistics work, but many of you requested a detailed video. So, here it is! We'll explore the daily operations, job roles, and responsibilities involved in logistics within a major organization or a family-run business.

The Logistics Office

This is a typical logistics office where we spend our entire day managing the various tasks that keep our supply chain running smoothly. Let's discuss the specific job duties and how our day unfolds in the logistics sector.

Job Opportunities in Logistics

Different positions in the logistics industry come with varied responsibilities. Today, we'll primarily focus on the logistics coordinator role, which often evolves into an operations manager position over time.

Here are some key areas within logistics:

  1. Safety and Compliance: Ensuring all operations abide by safety regulations and industry standards.
  2. Accounts: Managing the financial aspects, including accounts receivable, invoicing, and pricing.
  3. Operations: Overseeing the daily logistics processes, including dispatching, load booking, and equipment assignment.

Detailed Job Roles

Dispatcher/Logistics Coordinator Duties:

  • Asset Management: Overseeing trucks and trailers, ensuring they are assigned and dispatched correctly.
  • Load Booking: Coordinating with customers to book loads, considering the type of freight and its destination.
  • Customer Interaction: Maintaining relationships with customers to ensure their needs are met.
  • Route Planning: Utilizing maps and other tools to plan the most efficient and profitable routes.
  • Customs Paperwork: Handling customs clearance for cross-border shipments.
  • Monitoring & Tracking: Keeping an eye on shipments to ensure they are on time and managing any issues that arise.

Typical Workflow:

  1. Start of the Day: Verify truck and trailer assignments.
  2. Load Booking: Communicate with customers and confirm bookings.
  3. Dispatching: Assign loads to drivers using dispatch software or Excel.
  4. Customs Clearance: Prepare necessary paperwork for cross-border shipments.
  5. Monitoring: Track and ensure timely delivery, managing any delays or issues.
  6. Accounts: Post-delivery invoicing and accounts receivable tasks.
  7. End of the Day: Review the day's activities and plan for the next day.

Real-Life Example

For instance, a company like Walmart has a massive supply chain with various departments working in tandem. The logistics coordinator ensures that everything from safety compliance to on-time deliveries is managed efficiently.

Conclusion

Logistics is a dynamic and challenging field that requires multitasking and quick decision-making. Whether you're working for a large corporation or a family-owned business, the principles remain the same. On-time performance, safety, and effective communication are key to success in this industry.

Keywords

  • Logistics Coordinator
  • Dispatcher
  • Load Booking
  • Asset Management
  • Route Planning
  • Customs Clearance
  • Monitoring
  • Supply Chain
  • Safety and Compliance
  • Accounts Receivable

FAQ

Q: What are the primary responsibilities of a logistics coordinator?

A: The primary responsibilities include managing assets (trucks and trailers), load booking, customer interaction, route planning, and ensuring on-time deliveries through effective monitoring and tracking.

Q: What kind of tasks does a dispatcher handle in a logistics company?

A: A dispatcher assigns loads to drivers, manages dispatch software or Excel sheets, handles customs paperwork, tracks shipments, and ensures timely deliveries.

Q: Why is safety and compliance important in logistics?

A: Safety and compliance ensure that all operations meet legal and industry standards, thus preventing accidents, avoiding fines, and ensuring smooth supply chain operations.

Q: How do logistics coordinators deal with cross-border shipments?

A: Coordinators prepare customs paperwork, use systems like Border Connect for customs clearance, and ensure all legal requirements are met for cross-border travel.

Q: What tools are used for dispatching and tracking in logistics?

A: Companies may use specialized dispatch software or Excel sheets for dispatching. For tracking, they often rely on GPS systems and other monitoring tools for real-time updates.

Thank you for watching, and I hope this detailed insight into the logistics world helps those of you interested in this field!

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