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Handling exceptions and edge cases #productmanagement #supplychain #ecommerce
Handling Exceptions and Edge Cases #ProductManagement #SupplyChain #Ecommerce
If we look at the potential scenarios for our Minimum Viable Product (MVP), achieving certain performance percentages is crucial. For example, if we can execute tasks with a high degree of efficiency, this will already be a significant achievement. Suppose we manage to improve these percentages progressively—reaching 85%, 90%, 95%, and occasionally up to 98%. In that case, this milestone is quite substantial. At this juncture, further investment into the product might not yield substantial returns, as the return on investment (ROI) diminishes with every incremental performance improvement.
This target performance criterion will likely vary between companies and even among different product teams within the same organization. It essentially boils down to a strategic decision point for the company: Should we allocate more resources to manage the process manually, or should we invest further in technology to cover additional edge cases? Analyses indicate that covering these edge cases can have a positive impact on customer experience and overall satisfaction.
Keywords
- MVP (Minimum Viable Product)
- Performance percentages
- Efficiency
- Return on Investment (ROI)
- Edge cases
- Resource allocation
- Customer experience
FAQ
Q: Why is achieving high performance efficiency in the MVP significant? A: Reaching high performance efficiency is significant because it validates that the MVP can meet essential criteria effectively and can serve as a foundation for further enhancements. Achieving high efficiency early on can serve as a solid indicator of the product's potential.
Q: What happens when performance percentages reach 85% to 98%? A: Upon reaching performance percentages in the range of 85% to 98%, it suggests that the product is operating with high efficiency. Further investment may provide diminishing returns, as each additional improvement might not proportionally enhance the ROI.
Q: How can performance targets vary among companies or product teams? A: Performance targets can differ due to variations in organizational goals, resources, and specific product requirements. Each team or company may have different benchmarks and priorities that dictate how they measure and strive toward performance goals.
Q: What strategic decision does a company face regarding resource allocation? A: Companies face a crucial decision in choosing whether to focus resources on managing processes manually or investing in technology to automate and cover more edge cases. This choice can affect overall efficiency and customer satisfaction levels.
Q: How do edge cases impact customer experience? A: Addressing edge cases thoroughly can significantly enhance customer experience by ensuring that even unusual scenarios are handled effectively. This can lead to higher customer satisfaction and loyalty.