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GIGL changed logistics in Africa
Introduction
G Logistics, founded in 2012 by tech entrepreneur Shid, has made a significant impact on the logistics landscape in Africa. The idea behind GIGL was to address a pressing need among customers who required an efficient way to ship their items without having to physically transport them to various locations themselves.
At the inception of GIGL, many of the processes were manual and labor-intensive, posing challenges for both the company and its customers. For instance, onboarding e-commerce merchants was a tedious process that involved handling hard copies of service level agreements, which required customers to sign. This cumbersome procedure often resulted in delays and frustrations for both the merchants and the logistics team.
However, with the advancements in technology, GIGL has transformed its operations dramatically. Today, signing up merchants on their platform takes mere seconds, streamlining the entire logistics process and making it much more user-friendly. The shift from manual processes to a fully integrated digital platform has not only enhanced efficiency but has also improved the overall customer experience.
Overall, GIGL has played a pivotal role in modernizing logistics in Africa, making shipment easier, faster, and more accessible for everyone involved.
Keywords
- GIGL
- Logistics
- Africa
- Tech entrepreneur
- E-commerce
- Digital platform
- Efficiency
- Customer experience
FAQ
Q: When was GIGL founded?
A: GIGL was founded in 2012.
Q: Who is the founder of GIGL?
A: The company was founded by tech entrepreneur Shid.
Q: What problem did GIGL aim to solve?
A: GIGL aimed to provide customers with an efficient way to ship their items without needing to transport them to various locations themselves.
Q: How has GIGL improved its processes?
A: GIGL has transitioned from manual processes to a digital platform, significantly speeding up the onboarding process for e-commerce merchants.
Q: How long does it take to sign up merchants on GIGL's platform now?
A: Signing up merchants on GIGL's platform now takes only seconds.