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Customer satisfaction #edwinchuahonline #carirezeki #tiktokseller #shopeeseller #dayinmylife
Customer Satisfaction #edwinchuahonline #carirezeki #tiktokseller #shopeeseller #dayinmylife
I felt sick today due to food poisoning, but as a one-man show eCommerce seller, I had to make sure customer orders are arranged. One of the most important factors of a successful business is customer satisfaction.
When I first started out my online business, I had to ensure that I shipped out orders in a very timely manner. At times, I felt like giving up, but the feedback and the support I got from my customers gave me the motivation to carry on.
Customers may forget what you say, but they will never forget how you make them feel.
Keywords
- food poisoning
- one-man show
- eCommerce
- customer orders
- customer satisfaction
- online business
- timely manner
- feedback
- support
- motivation
- customer experience
FAQ
Q: Why is customer satisfaction important in an online business? A: Customer satisfaction is crucial because it helps in building a loyal customer base, encouraging repeat business, and generating positive word-of-mouth referrals.
Q: How did you manage to handle customer orders despite being sick? A: As a dedicated one-man show eCommerce seller, it was my responsibility to ensure that all customer orders were arranged, even when I was feeling unwell. This is essential for maintaining high customer satisfaction.
Q: What kept you motivated during tough times running your online business? A: The feedback and support from my customers kept me motivated. Knowing that my customers valued my service and appreciated the timely shipping of their orders gave me the strength to carry on.
Q: What is the key takeaway for ensuring a successful business? A: One key takeaway is to remember that customers may forget what you say, but they will never forget how you make them feel. Providing a positive customer experience is essential for the success of any business.